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How 8k88 Handles Your Personal Information

When you open an account with 8k88 and use local payment options like bKash, Nagad or Rocket, certain personal and transactional data is collected to keep your account secure and functional.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and device data clarityYour right to request deletionContact path for data queries
8k88 How 8k88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove personal data held on your account, our support team handles these requests directly. You can reach us through live chat from within your account dashboard, or by submitting a written request through our email support channel. We aim to acknowledge data-related requests within a reasonable timeframe and will confirm the steps taken once your identity has been verified against your account details.

Live Chat Support Raise a data query directly from your account dashboard using the live chat option. Have your registered mobile number and wallet type ready for identity verification.
Email Data Requests Send a written data access or deletion request to our support email. Include your account username and the wallet — bKash, Nagad or Rocket — linked to your account.
Account Dashboard Some personal details, including your linked wallet number and contact information, can be reviewed and updated directly inside your account settings without contacting support.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to data in transit between your device and our servers, which means information entered during login or a bKash deposit is not readable in plain text. Cookies are used to maintain your session, remember your preferred language setting and track which pages you visit — you can adjust cookie preferences through your browser settings at any time. Account data is retained only as long as needed for operational and legal purposes in your region, after which it is deleted or anonymised. If you believe your data has been handled incorrectly, you have the right to raise a formal complaint through our support channel.

Encryption in Transit Data you submit — login credentials, bKash or Nagad wallet numbers, account forms — travels over an encrypted connection so it cannot be intercepted between your device and our platform.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block non-essential cookies through your mobile or desktop browser settings without losing account access.
Data Retention Policy We keep your account and transaction records for as long as required under applicable regulations in your eligible region. Once the retention period passes, records are deleted or anonymised from our active systems.
Correction and Deletion Rights You can request a correction to inaccurate account data or ask us to delete your record entirely. Deletion requests are processed after identity is confirmed and any open wallet balance is resolved.

Privacy Policy — What You Are Likely Asking

Below are the questions we hear most often about how personal data is managed on 8k88. If your question is not covered here, reach out through live chat or email support with your account details and wallet type for a direct response.

We collect your name, contact number, email address and the wallet type you register — such as bKash, Nagad or Rocket. Device identifiers and IP address are also recorded automatically on each login.

We share wallet transaction data only with the payment processors needed to clear your deposit or withdrawal. We do not sell or trade your wallet details to any third-party advertiser or data broker.

Submit a data access request through our email support channel or live chat. Include your registered account username and linked wallet type. We will verify your identity before sending any account data summary.

Yes. You can request full deletion of your account record. We will process this after confirming your identity and ensuring any open wallet balance or pending transaction has been resolved first.

We use cookies to keep your session active and to understand how pages are used. Non-essential cookies can be blocked in your browser settings. Blocking them does not prevent you from accessing your account or making Rocket or bKash transactions.

Access to the platform and the data protections described in this policy depend on your local law and whether your region is covered under our current terms. Check your local regulations before using the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.